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Complaint Handling

In the unlikely event of you having a complaint about our company please contact us below.

We take complaints against the company seriously. All complaints are acknowledged within 5 days and passed immediately to a Director. These are then investigated and appropriate action taken.

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Make a claim

If you have suffered an accident in the last 2 1/2 years, call our freephone helpline on 0800 195 1951 or fill in your details on our brief online claim form and one of our legal advisors will contact you very shortly.

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Let one of our legal advisors call you at a convenient time to discuss your case.

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*Legal Advice Bureau Limited always absolves the client from the need to pay disbursements and ensures that an appropriate After The Event insurance policy is taken out on the clients behalf to cover against costs. Please note all claims made under the Criminal Injuries Compensation scheme do not provide for your legal fees to be paid, therefore a percentage charge of any sum successfully awarded to you will be applied.

Legal Advice Bureau Limited is authorised and regulated by the Financial Services Authority.
Financial Services AuthorityClaims Standards Council